All orders ship from Canada.
FREE SHIPPING on most orders over $99!
Large/bulky/heavy items as well as shipments to remote/Northern areas/territories may incur special shipping fees... we will contact you before we ship your order if this is the case.
Most orders placed by 11:00am Eastern time ship same day!
Sorry, we have no showroom or store, and local order pickups and returns are not possible. All orders must go through the web site and must ship out.
You can get a real-time shipping cost quote by simply putting whatever you want in your shopping cart, then clicking "Estimate shipping cost" in the shopping cart, where your shipping options and prices are calculated based on the weight of the items you want to order and your destination province.
- FAST: Canada Post "Regular" service, insured. 1-4 business days to most of Ontario or Quebec; 3-7 business days to most other places.
- FASTER: Canada Post XpressPost service, insured. 1-2 business days to most of Ontario or Quebec; 2-5 business days to most other places.
- Northern or very remote areas: Yes, we ship to Nunavut, Yukon and seriously remote areas. Delivery normally takes 5-14 business days via Canada Post Expedited service. Very large/bulky/heavy items may require a shipping surcharge when shipped to remote areas, especially if XpressPost/Priority rush service is desired. If this is the case with your order we will notify you first to give you the available options/prices.
- USA/International: sorry, we do not ship outside Canada at this time, but if you want your gift order shipped to a Canadian resident, just select "Canada" and any province in the Billing section to bypass these requirements, and put your recipient's information in the Ship To address section.
Insurance: all packages are sent fully insured. You are at no risk for loss or damage.
You may change your shipping selection at any time prior to checkout by going back into your shopping cart and changing your selection there.