"[...] I hate ordering anything from the USA for the same reasons that you mentioned. I applaud your efforts at creating a Canadian presence online. I personally look for a Canadian source first for all my online purchases. Your site has been added to my favourites as of today :) [...] I'm not one to hand out undeserved praise or critisism. I believe if someone deserves a pat on the back you should let them know and if they aren't up to snuff, bring that to their attention as well. Unfortunately, this holiday season I've been handing out more of the latter. You are the welcomed exception :) [...] I just wanted to let you know that you definitely delivered more than the goods, it's a pleasure doing business with you.