I have ordered Japanese Water Stones a few times now from Paul. I am absolutely sure that I will order more stones from him in the future. I ordered my last stone on a Sat. afternoon and it was delivered to my home in Nova Scotia on Wed, to my door. Also, I usually send an email to Paul with questions about the products, no matter when I send the email, the reply is always prompt, friendly and professional with the right information. Paul is a class act, I am so glad I found PaulsFinest.