I ordered a Maha battery charger from Paul and after incredibly quick delivery, fired it up to charge the D cells that I had also bought from Paul. The charger would not bring these cells to full charge. To make a very long story short, Paul replaced the charger, the batteries, worked with Maha and finally determined that Maha's claims for that particular charger were mistaken. Paul replaced the charger with another model, with no additional cost and went out of his way to make my case with Maha.
It's great to see that excellent customer service is still offered by a Canadian seller.
Thanks, Paul. I'll be back.
A perfectly balanced, beautifully crafted, hard-working masterpiece. I'd take small exception with Chef Nakano's "Not for novices" comment - *any* cook's best friend is a great knife, and this is truly a great knife.
And Paul, your service is exceptional. Thanks!