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I picked up my package yesterday evening at the post office, and I felt that I should send you a note to let you know how I feel about your service. I researched batteries and chargers, and discovered that the PowerEx MH-C240W Worldwide Travel Charger was by far the best on the market, and that the PowerEx 2500 NIHM batteries were also rated as the best available. I called PowerEx to find out where I could find their product in Canada, and they referred me to you. I searched your site, found what I wanted, placed the order online, and was very impressed with your customer service. I placed the order on a Friday morning, within a few hours I received a personalized order confirmation email form you, and you had my order packaged and posted by the next day – a Saturday morning; that is service beyond expectation. I also received an email from Canada Post confirming that you had indeed mailed the order, and it included an expected delivery date. Again, great service, and this set my mind at ease knowing that things were going to be fine. You stock the best product, and provide an exceptionally high level of service. I will indeed keep you in mind for any future purchases of products that you stock, and I will pass the word along about how great your service is. Thanks so much for making shopping painless, and for making great products available at a very reasonable price.

Robert M. (Toronto, ON, October 2005)

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I first heard of Misono products from a colleague who is a world class ice carver. The level of craftsmanship and quality of their steel is excellent. I later came upon a shop overseas that carried their line of knives and was again impressed by the workmanship and quality of their products. Upon my return, I was pleasantly surprised to find you offering an extensive selection of Misono knives right here in Canada. I am very pleased with my initial purchase of the 270mm UX-10 sujihiki. Its ease of use, feel and quality make this my favourite. I have subsequently purchased several Misono knives from you [UX10 & Molybdenum series] and continue to be impressed by their quality and feel. Not for novices. I recommend these knives to all professional Chefs who are looking for a new favourite. You know who you are and what I mean. You will not be disappointed.

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