As an experienced online seller i appreciate process. Pauls has their sh&t together. Great Website Great Products Great prices Fast Shipping. It's not as easy as you make it look. Professional. Thanks for the sweet Wusthof!
I have been on some level of customer care support (as a customer & giving someone customer service) & I've really got to say PaulsFinest as just about the BEST customer service I've experienced! I've bought several knives from him over a 10 yr (I think) period & sent sometimes sending emails asking questions after no contact for years at a time. Each time my questions are answered timely & in detail. No yes/no for this guy. I love it! Brilliant! mh
Customer Service -Excellent. I had ordered the same product twice in error and quickly sent an email. Paul was able to cancel my order the same day. Delivery- Very fast. I wasn't expecting it to be delivered that quickly. Product- I tried this for the first time. My knives were extremely dull and dangerous. Initially I didn't apply enough pressure and thought it was a dud. After applying the recommended amount of pressure 4-5 pounds and about 20 passes, my knives are once again super sharp. Pricing for Product and Shipping fees- Paul's Finest was the best deal I could find-way cheaper than Amazon and other sites. The shipping fee was very reasonable too. I would definitely order from Paul's Finest again.
Paul, thank you very much for expanding your already impressive line up of Japanese Water Stones. I sharpen daily by hand in a professional environment. The Naniwa Aotoshi, Green Brick of absolute Joy is a crucial component of my sharpening setup. If anyone is on the fence about purchasing this stone, jump off immediately and get it. It is the best 2,000 grit water stone I have ever used and many of my peers feel the same way. Thanks again Paul. I can't wait to try the new Naniwa Traditional 6,000 and 8,000, they are on my radar.
I bought the edge pro apex, kit number 4 as well as the small knife attachment. Had it unpacked and 2 knives sharpened in about 30 mins. My knives are not worth this setup but I wanted to start small and eventually get a good set of knives. It is rewarding to have a knife that my meaty arms could barely cut an onion before, to have the knife almost fall thru after sharpening. I would recommend the online Visc or the DVD, but if not, at least read the manual. I caught myself doing some of the things he suggests against, like swinging the arm way too wide. Well built product that works. And it was shipped and delivered in 2 days. Satisfied customer in oshawa.
Bought the apex 4 from Paul,this knife sharpener is fantastic to say the least.Read the instructions ,watch a few videos and your good to go.Practice on some older knives maybe just to get the feel ,but really its fail safe. By the way Pauls finest was great to deal with,...thankyou Paul !!!
I just ordered a Wusthof knive(Classic 5" - Hollow Edge Santoku Knife) ... It was delivered promptly and I Love it !! Just regret not ordering to tomato knife at the same time thanks !!
Praise where praise is due. This is a wonderful site. Easy to navigate and great selection, not to mention incredibly fast processing and shipping. I couldn't be happier and will recommend. Thank you for your fine service!
Amazing place to order online from. Very fast shipping, great prices and selection. Definitely will be a returning customer.
Ordered Edge Pro Apex 4 with some extras Saturday after some emails to discuss with Paul. He sent invoice right out and the kit arrived this morning. Sharpened everything in the house and this thing is excellent. Very happy with the product and prompt service. Thanks Paul. Rob P.
Good price and fast shipping, I would like recommend seller to my friend.
For years I’ve been looking for new knives but never found anything of quality in my local area, but now that my husband has (at long last) taken an interest in cooking, it’s a race for the one decent knife we have. Searching online for another knife like the one we own brought me to Paul’s website. What impressed me was the enormous selection and the information provided. I really like that he invites people to contact him. Paul’s passion comes through and I felt comfortable – for the first time - searching online for knives enough to have finally made a purchase. I was delighted that within 48 hours from ordering I received my package. We ended up buying four knives and are very pleased with them. Paul’s reassurance that they’ll last for years brings contentment that we spent our money well. Thank you, Paul. Keep up the good work. Zoë & Rob
Ordered the Maha Powerex MH-C808M Professional Charger. Shipping time was exceptionally fast, considering it was during the Holiday season. The Charger works perfectly and offers up some very quick charging times. I'am very impressed with the quality of the product and service. I highly Recommend. Dean
Really happy with Paul's selection and service. Ships quickly, well packaged Prices are great Thanks Paul
Just recently purchased a Wusthof carver's knife. It's of great quality. I will be replacing all of my old knives with them. Well made! I also like the Sakai Takayuki knife. You have a great site!
I have purchased many knives from Paul and his product, pricing and customer service is second to none! You are number one in my books Paul
I spend between four and six hours sharpening knives every day of the week. I do my work by hand on Japanese Water Stones so owning water stones that not only result in sharper than new knives but are also easy to work with. They have to be relatively easy to flatten and in terms of water management, hassle free. I have used Naniwa Chosera stones exclusively for years and now I use the Naniwa Professional series. The 600 grit stone has surpassed my expectations. This is the perfect grit (particle size) for knives that are just dull, they don't need repair they just need the fatigued metal removed, the debris that makes knives dull. This stone is superb for that, it sets the stage for an extremely sharp knife by building a strong, clean edge. The feedback from the stone, the way it feels is excellent. As always, the service from Paul is absolutely second to none. If you are a sharpener or even learning to sharpening knives by hand, the Naniwa Professional 600 is ideal.
I ordered 3 Salai Takayuki Damascus knives. Received my order in 24 hours flat. These are awesome knives, things of beauty and sharp like you wouldn't believe. I was extremely satisfied with the service, the quality, price and value. I will definitely do business again. Jean-Pierre Nadeau
Hi Paul, Just bought a C9000 charger and 8 Imedion AA's for my GPS, headlamp and metal detector. Thank you for the great service and solid products. My order arrived in two days and your retail pricing was better that my local wholesalers buy price! I expect I'll be back buying more sizes in the near future for my other devices. Cheers, Paul Grand Lake, NS
Thanks for the fast delivery! Chef's Choice sharpener is an outstanding product. Replaced my 25 year-old model 110 with a new model 120 and can't be more pleased.
I sharpen knives professionally, all by hand so I have a lot of experience with a wide range of Japanese Water Stones. I have purchasing my stones from Paul for quite some time, and the Naniwa Chosera line has been my long time favourite, so I was a little apprehensive when I heard about the new Naniwa Professional stones coming out, That was until I had the opportunity to actually use the new 400 Naniwa Professional stone. I have since sharpened over 100 knives using this stone and it is absolutely exceptional. If you are like I was and worried about this new line up, don't be, you are in for a treat. They work quickly and dish very slowly. I couldn't be happier and I can't wait to use the other Naniwa Pro stones. Thank you Paul, once again.
Love the Moritaka Knives and the Naniwa stones. Fast efficient service. Good price. The Major is happy!
I would like to thank you for the fantastic service that I got from your company. I ordered a knife sharpener on December 18 and received the sharpener on December 23. To get this kind of service to northern Alberta is truly amazing, will definitely use your company for any future purchases.
I sharpen knives professionally and I depend on nothing but the best quality when it comes to Japanese Water Stones. Speed of delivery is also essential and ease of ordering comes in handy. Paul easily meets all of my demands, I have ordered from Paul several times, his service second to none and the stones I buy are absolutely amazing. Thank you so much for doing what you do Paul.
I ordered a Wusthof Classic Ikon set and chose ExpressPost thinking it would arrive in 2-3 days. Instead, it arrived the next day to Toronto. Incredibly speedy service. The set was shipped and packed with care with plenty of padding. Had never heard of Paul's Finest before, but glad I took the risk. Great knife set and great deal. Would definitely shop here again. A Canadian gem - Thanks!
Thanks Paul for the speedy delivery,and very nice Knives,UX10- 9.5 beautiful,I'm very happy of my Knives and Service,I'll be back to buying more.Thanks Paul once again.
I have ordered Japanese Water Stones a few times now from Paul. I am absolutely sure that I will order more stones from him in the future. I ordered my last stone on a Sat. afternoon and it was delivered to my home in Nova Scotia on Wed, to my door. Also, I usually send an email to Paul with questions about the products, no matter when I send the email, the reply is always prompt, friendly and professional with the right information. Paul is a class act, I am so glad I found PaulsFinest.
I purchased an Edge Pro Apex 4 from Paul and I am very happy with the sharpener. Good price and delivery was super fast. I would not hesitate to deal with them again anytime. Thanks
We received our order of Wusthof Knives today. Everything was packaged with care, shipping was fast, communication was also good. I really like your website one of the best I've visited while searching for our puchase. Prices are as good or better than most U.S. websites. I also appreciate your product desciptions, items are described well, but not oversold/stated. Thank You for everything, will purchase from Paul's Finest again. Will tell my friends.
J'ai acheté 2 couteaux à Paul. Service impeccable, envoi rapide et marchandise reçue en parfait état. Je n'hésite pas à recommander les couteaux de Paul à toutes les personnes qui cuisinent sans être des chefs professionnels. Les couteaux peuvent sembler dispendieux mais ces précieux outils vous offriront des performances exceptionnelles pour toute votre vie. Le fil de la lame reste affuté très longtemps et la découpe est précise et uniforme à chaque fois. Gâtez-vous et profitez de ces couteaux. L.essayer c'est l'adopter! David
J'ai acheté pour ma conjointe 3 couteau de chez PaulsFinest. Premièrement, la qualité des produits est exemplaire et le service l'est tout autant. La livraison à été extrêmement rapide et efficace. Je suis probablement le pire cuisinier des environs mais voir ma conjointe avoir autant de plaisir à utiliser ses couteaux compense largement. Deuxièmement, le prix!!! très compétitif. Pour faire simple, je n’achèterai sur aucun autre boutique mes couteaux japonais. À conseiller absolument.
Service excellent! Rapide!... des pros, quoi!!
I bought the Maha charger with powerex batteries and have nothing but great things to say. I've had no issues with either and the batteries last as long as alkalines do. The service was great, the product even better. If you are looking for a battery you can charge for hundreds and hundreds of times look no further.
Received my knives in record time. Cannot say enough about the excellent service and quality of these knives. I especially love my Sakai Takayuki 17-Layer Damascus Santoku (7"). Sublime!
Superb quality, pricing and the best shipping I have ever exerperienced. I always come here first when buying new pieces for my Wusthof collection. I love that I can buy from Canada and have it in my hands in 2-days flat. You are amazing!
Thank you Paul for a terrific smooth transaction. Ordered 2 Maha 401 Battery Chargers on Sat. shipped Monday and received Tuesday. All email correspondence was immediately answered by you. Thanks again, you are the best!!
Received my beautiful knives today! I ordered Sunday night it was shipped Monday morning,Next time I order cause I will order again I'll pay for faster shipping as to not have to wait on Canada Post.
Always fast shipping and excellent products. Very happy to do business with a fellow montrealer. ;)
Just received the set of four Opinel spreaders and paring knife and love them! Their bright colours are what attracted me. They add a nice sprinkle of colour to my otherwise monochromatic knife drawer. I was a bit hesitant to venture to a brand that I was unfamiliar with (I like Japanese knives, Misono UX10 in particular, which I also bought from Paul), but knowing that Paul only stocks the GOOD STUFF let me know that I could trust that I'd always get a quality product, regardless if I was familiar with the brand or not. I wish all companies could instill this kind of confidence in the buyer. Always a pleasure.
love this site for the simple fact that they are fast to deliver good quality knives at good prices and there is never any fuss with shipping.
A group of us chipped in to buy the Sakai Takayuki Grand Chef Kiritsuke for a sous chef who was leaving our restaurant and moving up the ladder. Well, shipping was ridiculously fast. I ordered on a Sunday night and it was in my hands on Tuesday at noon. And it was the perfect gift. You really pack your parcels so very well, it's basically impossible for any damage to occur. I felt the edge of the blade (it had to be inspected!) and it was just perfect. One of the other sous chefs where I work has said she'll be ordering from you, based on your prices and my confirmed "This guy is just the best" when it comes to everything. Thank you Paul!
Great service! Received the product next day in Toronto.
I have ordered the 3 pack naniwa chosera stones and the bridge from you and I just would like to say the service was right on and the quality of the stones were perfect as well as the other merchandise..... thank you very much and your prices are lower than others without compromising the quality, thank you again and looking forward to doing business with you again shortly
Just opened my Moritaka Deba (6.5 inch) and I am really, really (well love) both the heft and the look of the knife. So far I have really enjoyed working with all of the Moritaka knives and have had no issues with the bit of extra care carbon steel knives require. I have always thought that the knife should do the work and I merely guide it along and these knives pretty much prove my point. Thanks for the beautiful knife and the quick sending! (i got the knife sooner than expected and you gotta love that!) regards, mary
Shipping is extremely quick, and all the products are of exceptional quality. I personally like to Moritaka knives, they are razor sharp and extremely well priced.
I have finally found a spot in Canada that carries the exquisite Naniwa Chosera Water Stones. Not to to mention the beautiful knives Paul carries. I ordered 2 stones on a Saturday evening and I received a confirmation email from Paul 10 minutes later saying he would pack them up immediately for shipment on Monday. They stones were in my hands on Thursday. Truly exceptional service and wonderful products. Thank You Paul.
We have used the same pepper mill since approximately 1964, and it still works like new - Love it!!
All online retailers should strive to be as good as PaulsFinest.com. Great selection, great prices, and great service. Thank you, Paul!
Thanks for the extremely prompt service. It's great to have someone in Canada selling high-end gear at reasonable prices. Also nice to be able to see how many items are in stock on-line, and thoughtful reviews and information about the products. Great site, great service. Bravo. You have just become my kitchen supplier. Brad
Hi Paul. I put in my order thursday around 9:30 am and received it friday at 3:00 pm. Wow, that was fast! Very happy with my multiple Wusthof Classic Ikon purchases and my Chef's Choice sharpener. I used it on my 25 year old Henckels and I have to say that I probably didn't need new knives after all! Ha, what the hell, it's fun to have new cooking toys every now and then. My old Henckels are going to a friend who love cooking too! Thanks a million for the good prices!